Legal information
Cookie policy
This page describes the cookies and trackers actually used on the DOPPLO® site, their purpose, how long they are kept and how you can accept, refuse or change your choice at any time.
What is a cookie?
A cookie (or tracker) is a small file written to and read from your device when you browse a site, including through the browser's local storage. It helps the site work properly, secures payment or measures traffic.
Categories used
Strictly necessary : essential for the site to work (navigation, security, cart, payment, delivery, storing your cookie choice). They are exempt from consent.
Audience measurement : traffic statistics. No analytics solution is currently installed on the site; if we add one, it will require your prior consent unless it fully meets the CNIL exemption criteria.
Marketing / Advertising : advertising or retargeting trackers. No such tracker (Google Ads, Meta Pixel, TikTok Pixel or other) is present today, and none will be set without your consent.
Preferences : storing non-essential convenience settings. This category is disabled by default.
Trackers actually used
| Name | Provider | Purpose | Duration | Consent |
|---|---|---|---|---|
| dopplo_cookie_consent | DOPPLO® (site) | Mémoriser votre choix en matière de cookies | 6 mois (stockage local) | Exempt (necessary) |
| dopplo-cart / dopplo-checkout | DOPPLO® (site) | Conserver le contenu du panier et les informations de commande en cours | Session / jusqu'à effacement | Exempt (necessary) |
| dopplo-chat-messages | DOPPLO® (site) | Conserver la conversation avec l'assistant service client | Jusqu'à effacement du navigateur | Exempt (necessary) |
| __stripe_mid, __stripe_sid, m | Stripe (paiement) | Sécuriser le paiement et prévenir la fraude lors du règlement | Session à 1 an | Exempt (necessary) |
| sb-*-auth-token | Lovable Cloud (backend) | Session d'authentification de l'espace d'administration | Session | Exempt (necessary) |
No other tracker is set. Stripe cookies are only set at payment time and are required to secure the transaction.
Accept, refuse or change your choice
On your first visit, a banner lets you accept all, refuse all or customise your choices category by category, just as easily. No non-essential category is pre-ticked and no non-essential tracker is set before you agree.
You can change or withdraw your consent at any time: — withdrawing is as easy as accepting.
Your choice is kept in your browser's local storage, along with its date and the policy version, for up to 6 months, so that consent can be evidenced without collecting any extra information. You can also delete cookies from your browser settings (Chrome, Safari, Firefox, Edge). Refusing non-essential cookies does not prevent browsing, ordering or delivery.
Your rights
Under the GDPR, you have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to withdraw your consent at any time. You may also lodge a complaint with the CNIL.
Contact
For any question about cookies or your personal data, write to us at hello@mydopplo.com.