Privacy policy

Data controller

GOODXPORT, SASU, 2 bis Chemin des Murgers, 78360 Montesson, France. Contact: hello@mydopplo.com.

Data collected

We only collect the data you voluntarily provide: first and last name, email address, phone number, delivery address, and the content of your messages. Technical browsing data may be collected in aggregate form to measure website traffic.

Purposes

Processing and tracking orders, responding to customer care requests, managing the customer relationship, complying with our legal and accounting obligations, and — with your consent — sending information about our products.

Legal basis

Performance of the contract (order and delivery), legitimate interest (customer relationship, website security), consent (marketing communications), and legal obligation (invoicing).

Retention period

Order data is kept for the legal period applicable to accounting documents. Contact requests are kept for 3 years from the last exchange.

Recipients

Your data is never sold. It may be shared with our strictly necessary service providers (carrier, payment provider, hosting provider), who are bound by confidentiality.

Your rights

You have the right to access, rectify, erase, object to, restrict, and port your data, as well as the right to withdraw your consent at any time. To exercise these rights, write to hello@mydopplo.com. You may also lodge a complaint with the CNIL (French data protection authority).

Published reviews

Reviews you write on the website are stored locally in your browser to be displayed in the reviews carousel. They are not shared with any third party.